Common questions
Questions people ask before booking.
If yours isn’t here, call 602.812.1050 or ask it in the quote form.
Pricing and quotes
How much does a house cleaning cost?
It depends on the size and condition of the home and the service you want, so L&F Cleaning quotes each job individually rather than publishing a grid. Send the address, approximate square footage, bedroom and bathroom count and what you need, and you will get a flat rate for a defined scope.
Do you charge by the hour?
Not for residential work. You get a flat rate for the job described, so the price does not grow because a visit ran long.
Do I have to commit to a schedule?
No. One-time deep cleans and move-out cleans are common. If you do want recurring service, you can change the frequency, skip a visit or stop at any time.
How do I pay?
Payment is arranged when your service is confirmed. Card, ACH and check are accepted.
Scheduling and access
How far out do you book?
It varies with the season and the type of job. Move-outs and post-construction finals tend to be scheduled around a hard date, so tell us the deadline when you request a quote.
Do I need to be home?
No. Give us access instructions and go about your day, or be there for the first visit and leave a key or code afterward. Either is normal.
What if I need to reschedule?
Let us know as early as you reasonably can and we will move it. The more notice, the more likely we can hold your preferred slot.
Do you work weekends?
Saturday, yes. Sunday, no.
Who does the cleaning
Who actually shows up at my home?
Cleaning is performed by experienced independent cleaning professionals and teams working with L&F Cleaning. They are screened before being offered customer assignments.
Will it be the same person every time?
We build recurring routes around continuity, because a professional who already knows your home does better work in less time. Availability does change, and when it does you will know before the visit rather than after.
Do they bring supplies?
Yes. If you want a specific product used on a particular surface, leave it out and tell us in advance.
If something isn’t right
What if I’m not happy with the cleaning?
Tell us. Call or send a message and describe what was missed. We would rather hear about it directly and get it resolved than have you quietly go somewhere else.
What if something is damaged?
Let us know as soon as you notice it, with a photo if you have one. We will look into it with you and work out the right resolution directly.
Who do I contact?
L&F handles customer communication directly. Call or text 602.812.1050, or email hello@lnfcleaning.com.
Who owns L&F Cleaning?
L&F Cleaning is owned and operated by Lian and Freddy, a husband-and-wife team based in Glendale, Arizona — the L and the F are our two names. More about us.
Do you speak Spanish?
Yes. Se habla español. Quotes, scheduling, questions and follow-up can all be handled in Spanish or English — whichever you prefer. Just call, text or write in the language you are comfortable with and we will answer in the same one.